TOP HAT SELF STORAGE
Average customer rating:
4 1/2 Stars (32 reviews) out of 5 stars
Ratings are from 1 to 5 stars, and are based on the storage affiliates service and reliability, as judged by Top Hat Self Storage tenants / customers.
Click here to see our 5 star rating from emove.com
Click on link to get our most up to date reviews
Date Customer Rating Comment
5/9/2010 Clare T. Customer: My unit from this location is the right size, communication was excellent.
5/9/2010 Clare T. Customer: The check in process was very smooth and comprehensive. Security seems to be a top priority for the facility, so I feel comfortable with my stuff there.
5/2/2010 James M. Customer: I don`t have much as a basis of comparison, but these are clean, well run, and well located.
4/1/2010 Jacob C. Customer: Bruce, the manager, was amazing, friendly and informative. Very helpful.
3/6/2010 Milinda L. Customer: Everything went as it should. Fast and efficient.
8/16/2009 Sheena L. Customer: The lady I got to work with was beyond helpful and very very very sweet! She made the move into the unit so smooth and easy!!!
7/19/2009 Kathy / gavan G. Customer: The staff person that I worked with was very pleasant. The unit was clean and ready for move-in when it was supposed to be. Good location and convenient access.
7/1/2009 Anna F. Customer: Staff was friendly and helpful on my last-minute reservation. Unit was clean and ready for use.
6/27/2009 Kritisunder C. Customer: clean facilities, very insistent on safety and reasonably priced.
1/1/2009 Nathaniel J. Customer: It was fine
11/4/2008 William B. Customer: Facility clean and well maintained. Office staff is very helpful.
8/18/2008 Michael E. Customer: good service at the office.
8/17/2008 Ryan F. Customer: Service was awesome. Salesperson awesome. Space was awesome.
8/7/2008 Edward K. Customer: good facility, nice people...no problems so far.
5/30/2008 Norma E. Customer: helpful and friendly staff.
5/29/2008 Bobby A. Customer: Efficient service. The facility is clean and well kept.
5/9/2008 Jeanie W. Customer: Everything was fine; storage unit was clean and ready to go. Facility seems safe and secure.
8/30/2007 Wendy S. Customer: The service was great the only problem was the availability of the 10x20's. Later they opened one for me and helped me transfer my stuff.
6/3/2007 Laura D. Customer: The room size i needed was not available.A computer at the storage site crashed during the online reserve.I recommend calling ahead to make reservations.
5/28/2007 Nicholas J. Customer: Very friendly and thorough staff explained everything to me. The facility is pretty large and cozy, well-guarded, and I felt safe leaving my stuff there. Unit was very clean and well kept.
3/14/2007 Alan P. Customer: Actually I haven't moved in to this facility yet! I haven't even gone to check it out. I guess I'll do this review again later...
1/17/2007 Kelly C. Customer: Really exceptional service. Very pleased with move-in. Anna was terrific!
10/10/2006 Jamie E. Customer: Easy to check in, very friendly staff, and a great price.
Affiliate Reply: Thanks for the feedback Jamie. Using emove.com makes setting up a storage space fast and easy.
5/28/2006 Leslie F. Customer: Adam was incredibly nice and helpful despite the office being insanely busy when I checked in. The storage area looks secure, but still easily accessible. Definitely would recommend.
Affiliate Reply: Thanks for the positive feedback Leslie. Even though we were very busy that day, the eMove reservation made things go smoothly. We are glad to have you here. - Adam
5/19/2006 Ann M. Customer: No problems- our college kids were able to begin the move prior to our arriving in Austin from Dallas- made finishing up the move much easier for us.
Affiliate Reply: I appreciate the feedback Ann. We are glad to have you storing here with us. Our tenants make Top Hat Self Storage so popular.
4/10/2006 Tyeasia D. Customer: Adam was very helpful and informative.
Affiliate Reply: Thanks for the feedback TyeAsia. Your emove.com reservation makes renting a storage space easy for everybody. -Adam
4/6/2006 Paul T. Customer: Adam is fast and efficient. No problems with my move.
9/11/2005 Alison L. Customer: The manager was helpful and friendly.
7/25/2005 Shane F. Customer: Thought the facility was very convienantly located and extremely well kept. Affiliate Reply: Shane, I appreciate the positive feedback and look forward having you as a new tenant. -Adam Bates Manager
6/4/2005 Andrew P. Customer: Very professional and helpful.
5/25/2005 Maleah P. Customer: Paul (the manager) is the best! Very helpful and patient. Way to go!
Affiliate Reply: Thanks for the positive feedback Allison!!! Visit our websites: www.cheapselfstorage4u.com, www.cheaptruckrentals4u.com and www.tophatselfstrage.com -Adam Bates (Manager)
Comments
Austin Cheap Self Storage
4500 S. Congress Ave.
3 Buildings N. of Hill's Cafe
Austin, TX 78745
Email: tophatselfstorage@yahoo.com
(512) 447-2112
